Hotel Art Resort Galleria Umberto, Naples ~ Reviews, Room Choices & Prices 2025

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About the Resort

Galleria Umberto I, 83, Naples, Italy, 80132

The Art Resort Galleria Umberto is a 4-star prestige hotel located in the heart of Naples, Italy, celebrated for its elegant design featuring unique creations from the Neapolitan Baroque period. The resort is housed within the monumental Galleria Umberto I, an architectural gem nestled between Piazza Plebiscito and the historic Maschio Angioino castle. This hotel not only showcases exquisite artistic decorations but also offers guests modern comforts in a historically rich setting. It stands out for its attentive staff dedicated to ensuring a memorable experience during each stay, embodying true Neapolitan hospitality.

Location

Conveniently positioned just minutes from Molo Beverello Port and the bustling Naples harbour, the resort offers great bus links to Naples Central Train Station and Capodichino Airport. This prime location allows guests to easily access popular destinations such as Piazza Del Plebiscito, Castel dell'Ovo, and Maschio Angioino, providing a vibrant cultural experience surrounded by dining, shopping, and historical landmarks.

Rooms

Art Resort Galleria Umberto features spacious rooms individually furnished with Baroque style artworks by local artisans. Each guestroom is equipped with free Wi-Fi, minibar, and an LCD TV with Sky channels, offering modern amenities in a unique historical environment. Guests can enjoy views of the city and landmarks, with features like deep soaking bathtubs and premium bedding enhancing comfort.

Eat & Drink

The onsite restaurant at the resort invites guests to indulge in refined cuisine while enjoying a comprehensive wine list. Breakfast is served in the panoramic dining room overlooking Galleria Umberto, featuring traditional Neapolitan pastries, cheeses, and fresh fruit, providing a robust start to the day. Moreover, guests can savor a free aperitif with sparkling wine and snacks every afternoon in a stylish setting, enhancing their culinary experience.

Leisure & Business

The resort offers an array of facilities to ensure a pleasant stay, including a terrace and a free daily manager's reception. Guests can engage in leisurely walks through nearby shopping streets or visit landmarks like the Royal Palace and San Carlo Theatre, enhancing their cultural immersion in the historic atmosphere of Naples. The property’s strategic location also allows for easy access to outdoor activities and nearby attractions, encouraging exploration and relaxation.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Double or Twin Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

Check Prices

Junior Suite

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

Check Prices

Superior Double or Twin Room

Max:

2 persons

18 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Centre

Naples300 m

Airports

Capodichino (NAP) 7.4 km

Train

Naples Central Train Station 2.7 km

Underground

Municipio300 m

Toledo500 m

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Spotless Rooms

“The room was impeccably clean, allowing us to relax and enjoy our stay without any worries.” view full review

Excellent Shower

“The modern bathroom featured a powerful shower with great water pressure, providing a refreshing start to each day.” view full review

Delicious Breakfast

“The breakfast spread was impressive, offering a variety of options that catered to all tastes and preferences.” view full review

Spacious Comfort

“The living area in our room was generously sized, making it comfortable for us to unwind after a day of exploring.” view full review

General

No smoking on site
No parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Hiking

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Children

Cots

Spa & Leisure

Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Mirror

Bathroom

Bathtub
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Galleria Umberto I, 83, Naples, Italy, 80132

Map view

Galleria Umberto I, 83, Naples, Italy, 80132

City landmarks

Church

Museo Cappella Sansevero

1.7 km

Castle

Ovo Castle

1.3 km

Museum

Naples National Archaeological Museum

1.9 km

Castle

Castel Sant'Elmo

2.2 km

Via S. Gregorio Armeno

Via San Gregorio Armeno

1.9 km

Church

Naples Cathedral

2.2 km

Church

Museum Complex of St. Clare

1.2 km

Vico del Grottone 4 Zona Piazza Plebiscito

Galleria borbonica

1.3 km

Church

Gesu Nuovo Church

1.2 km

Church

Certosa e Museo di San Martino

2.4 km

Square

Piazza dei Martiri

1.2 km

Museum

Museo PAN

1.3 km

Piazza Bellini

1.6 km

Piazza San Gaetano 68

Underground Naples

2.0 km

Square

Church of San Domenico Maggiore

1.4 km

Church

Piazza San Gaetano

2.0 km

Museum

National Museum of Capodimonte

3.2 km

Museum

Museo dell'Opera Pia Purgatorio ad Arco

1.9 km

Harbour

Molo Beverello

750 m

Via Benedetto Croce

Spaccanapoli

1.8 km

Nearby

Square

Piazza del Plebiscito

440 m

Castle

Castel Nuovo

440 m

Mall

Galleria Umberto I

10 m

Palace

Royal Palace of Naples

300 m

Theatre

San Carlo Theatre

320 m

Museum

The Bourbon Tunnel

480 m

Square

Piazza Trieste e Trento

200 m

Via Chiaia

550 m

Vico S. Anna di Palazzo

LAES - La Napoli Sotterranea

410 m

Church

Basilica Reale Pontificia San Francesco da Paola

370 m

Restaurants

Ke'Kafe

10 m

Galleria Umberto I 25/26

Anna Bellavita

40 m

Galleria Umberto I 1/71

Trattoria del Golfo

150 m

Via Santa Brigida 56 Angolo Con Via Verdi

Pizzeria Brandi

400 m

Salita Sant'Anna di Palazzo 1/2

Caffetteria Umberto

40 m

Galleria Umberto I 15/16

Ciro a Santa Brigida

140 m

71/73 Via Santa Brigida

Mammina A Santa Brigida

100 m

Via Santa Brigida 65 adiacente Galleria Umberto

Casa Viscardi

130 m

Via Santa Brigida 57/59

San Carlo 17

120 m

Via San Carlo 17

Da Ciro

120 m

Via S.Brigada 71-73-74

Reviews and Ratings

Feedback from previous guests about their experience. <br />

70%

liked the resort and would come back

Unique setting

Spacious rooms

High noise level

Cold service

7.0/10

Very good

Rooms

6.6

Location

8.9

Service

6.2

Dining

7.3

James

United States, January 2025

7.0/10

My experience at this hotel was quite mixed. While it boasts an amazing central location that’s perfect for exploring Naples, the room I initially stayed in was disappointing and noisy, especially with kids playing outside. The service was lacking, with unresponsive staff during issues. However, the new room was certainly better, featuring unique art. The breakfast was delightful with a great selection. Overall, it has its charm but requires improvements in noise control and customer service.

Rooms

5.0

The room I initially stayed in had issues with noise and maintenance, but the new room I switched to was much better, although it overlooked a loud area.

Service

5.0

The service was hit or miss; some staff were helpful, but others were indifferent, especially during complaints.

Location

10.0

This hotel is situated right in the heart of the city, making it incredibly easy to walk to various attractions and restaurants.

Dining

9.0

Breakfast was a highlight with a wonderful variety of options, including pastries and fresh coffee that I looked forward to every morning.

Facilities

7.0

The hotel had a unique atmosphere with artistic decorations, but some facilities, like the elevator, felt outdated.

Marcus

United States, December 2024

9.4/10

Hotel Art Resort Galleria Umberto is truly a gem in the heart of Naples. The blend of historical elegance with artistic charm made my stay wonderfully unique. The rooms were spacious and comfortable, and the breakfast selection was delightful. However, it's worth noting that the elevator is quite small and takes some getting used to. Overall, the experience felt special, and I can’t wait to return.

Rooms

9.0

The rooms were spacious, beautifully decorated, and comfortable, offering a lovely atmosphere to relax in.

Service

10.0

The staff was exceptionally professional and genuinely eager to help, making me feel welcomed throughout my stay.

Location

10.0

Located within the stunning Galleria Umberto, the hotel is perfectly positioned for exploring central Naples.

Dining

10.0

Breakfast was a highlight, featuring a superb selection of Italian pastries, cheeses, and fresh fruits, all served in a lovely setting.

Facilities

8.0

The hotel's unique historic lift adds a quirky charm, though it requires some patience due to its size.

Juliet

United Kingdom, October 2024

7.2/10

Rooms

Service

Location

Dining

Facilities

Evelyn

United Kingdom, October 2024

6.8/10

Although the hotel has a charming location within the Galleria Umberto and features comfortable rooms, my stay was marred by excessive noise from outside and unsatisfactory service. The breakfast was decent, but I had expected more given the price. Overall, the hotel feels more like a good budget option rather than a luxurious stay.

Rooms

6.0

The room was spacious and comfortable with attractive high ceilings, but it also had a strong musty smell, making it feel a bit unwelcoming.

Service

5.0

Service was inconsistent; I appreciated the efforts of some staff members, but others were unhelpful and dismissive, particularly during check-in.

Location

9.0

The hotel's location is fantastic, right in the heart of Naples, making it extremely convenient to explore shops and restaurants.

Dining

7.0

Breakfast had a good variety of options, including pastries and fruits, though it didn't feel exceptional.

Facilities

7.0

The facilities were standard, but I found the quirky elevator entertaining, even if it required coins.

Ava

United Kingdom, September 2024

7.0/10

My stay at this hotel was a mix of highs and lows. The location in Galleria Umberto is a gem, surrounded by charm and history, and the rooms were quite spacious and artistic. The staff was mostly friendly and eager to help. However, the noise from kids playing late into the night was frustrating, and the bathroom facilities in my original room were subpar, which definitely took away from the experience. Overall, while the hotel has potential, it needs to address some serious issues to live up to its claims of luxury.

Rooms

6.0

The rooms were spacious with an artistic touch, though my initial room had maintenance issues.

Service

7.0

Some staff were helpful, but there were inconsistencies with responsiveness, especially during issues.

Location

9.0

Being in Galleria Umberto offers a vibrant atmosphere and good accessibility to attractions.

Dining

7.0

The breakfast included a decent selection, but there was room for improvement.

Facilities

6.0

The hotel's facilities were a bit basic but functional. The quirky elevator was a unique touch.

Luna

United Kingdom, September 2024

5.6/10

I had a rather disappointing experience at the hotel, particularly considering its luxury claims. The rooms showcased some lovely decor, but significant maintenance issues and a noisy environment made my stay less enjoyable. The service was inconsistent, with a mix of helpful and unhelpful staff. On the bright side, the atmosphere within the Galleria Umberto is charming, and the breakfast was quite nice, though it could use more variety.

Rooms

5.0

The room had beautiful decor with painted ceilings and marble floors, but it fell short on maintenance, with mould in the bathroom and broken curtains.

Service

5.0

While some staff were friendly and accommodating, others lacked customer service skills, making interactions frustrating at times.

Location

7.0

The hotel is located in a vibrant area within the Galleria Umberto, granting easy access to various attractions but also subjecting guests to noise from outside.

Dining

7.0

Breakfast was a nice experience, with a decent variety of options, but the service lacked warmth.

Facilities

5.0

The facilities were okay, but the noise level and some issues like the elevator not always functioning present challenges.

United States, August 2024

6.6/10

The hotel has a unique charm being located in the Galleria Umberto I, and the rooms offer spacious comfort with artistic decor. However, the noise from the mall can be disruptive, and the breakfast selection is rather limited for a four-star hotel. Overall, the experience was a mixture of highs and lows, particularly regarding the noise levels and dining options.

Rooms

6.0

My room was spacious and beautifully decorated, but it had a strong damp smell and was extremely loud due to the noise from the mall.

Service

7.0

The staff were friendly and eager to help, but the service during breakfast could use some improvement.

Location

8.0

Perfectly located within the Galleria, surrounded by shops and restaurants, but the surrounding area felt a bit uninviting at times.

Dining

5.0

The breakfast was respectable but lacked variety, featuring mainly pastries and some fruits.

Facilities

7.0

The quirky coin-operated elevator was a fun addition, though it was a bit inconvenient having to hunt for coins.

Michael

United States, August 2024

9.0/10

My stay at Hotel Art Resort Galleria Umberto in Naples was a delightful experience. The hotel's location is perfect for exploring the city, and the ambiance is charming with its artistic decor. However, the noise from the Galleria can be bothersome at times, and the hot water issues were disappointing. Overall, I felt it offered good value for the price, especially considering the quality of the breakfast.

Rooms

9.0

The rooms were spacious, very clean, and adorned with lovely artwork. I particularly enjoyed my balcony that overlooked a side street, offering a great spot to relax.

Service

9.0

The staff were incredibly kind and helpful, especially when I needed assistance with booking a ticket for the Teatro San Carlo. They made me feel welcomed and supported throughout my stay.

Location

10.0

The hotel is situated in the heart of Naples, right in the historic Galleria Umberto, which made it easy to access various attractions, shops, and restaurants.

Dining

9.0

Breakfast was just perfect, offering a fine selection of Italian pastries, fresh fruit, and cold cuts, all enjoyed in a lovely setting overlooking the Galleria.

Facilities

8.0

The facilities offered everything I needed, including an efficient air conditioning system that made my stay comfortable during warm days.

Martha

United States, July 2024

6.8/10

My experience at this hotel was quite mixed. On one hand, I appreciated the beautiful and unique setting within the historic Galleria, complemented by spacious rooms with lovely high ceilings. However, the noise level from outside, especially the sounds of children playing soccer in the evenings, detracted from the overall comfort. While I found the breakfast to be varied and enjoyable, the hotel did not live up to the luxury promises made in their advertising.

Rooms

7.0

The rooms were spacious with high ceilings and comfortable, but faced significant noise issues from the Galleria.

Service

5.0

While some staff were genuinely helpful, the reception service was often cold and unhelpful when I sought assistance.

Location

8.0

The hotel is centrally located in the Galleria, which provides great access to various attractions, but the noise can be intrusive.

Dining

7.0

The breakfast was quite decent, offering a range of sweet pastries, fruits, and hot options that I enjoyed each morning.

Facilities

6.0

The unique coin-operated elevator added an interesting touch, though the lift was quite small and could be inconvenient at times.

Unique setting

High noise level

John

United Kingdom, July 2024

6.2/10

Despite the beautiful artistic decorations and an ideal central location, my experience at this hotel was marred by noise disturbances and less-than-ideal service. The rooms were comfortable but not soundproof, leading to a frustrating sleep quality. The dining options were lacking, though the breakfast setting had great potential. Overall, I expected better based on the hotel's luxury claims, but it fell short in several areas.

Rooms

6.0

The room I had was comfortable and offered a splendid view of the Galleria, but the noise from outside, especially from children playing, often made it hard to sleep. Unfortunately, it also had a musty smell and the bed wasn't very comfortable.

Service

5.0

While some of the staff were friendly, there were moments where service felt unprofessional, particularly in handling breakfast and a lack of follow-up on guest needs.

Location

9.0

The location in the heart of the Galleria was perfect for exploring Naples and accessing nearby attractions, making it a major plus for my stay.

Dining

5.0

Breakfast had a respectable variety but left a bit to be desired, particularly in terms of hot food options, making it somewhat disappointing.

Facilities

6.0

While the hotel had unique artistic features, the overall facilities were not up to the expectations of a luxury hotel.