Hotel Art Resort Galleria Umberto Naples, Naples - Reviews, Rooms Options & Prices 2025

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About the Resort

Galleria Umberto I, 83, Naples, Italy, 80132

Hotel Art Resort Galleria Umberto is a four-star prestige resort located in the historic Galleria Umberto I, providing guests with an elegant stay infused with unique creations from the Neapolitan Baroque period and contemporary design. The resort is situated in a vibrant area, offering proximity to some of Naples' most famous landmarks, including the Royal Palace and San Carlo Theatre. Guests can expect true Neapolitan hospitality from a professional staff dedicated to ensuring modern comforts and a welcoming atmosphere throughout their stay.

Location

Nestled in the heart of Naples, the resort is within walking distance of important cultural sites, including Piazza del Plebiscito and the Royal Palace. The Molo Beverello Port and Port of Naples are also conveniently close, facilitating boat trips to beautiful destinations like Capri and Ischia. Guests have excellent bus links to Naples Central Train Station and Capodichino Airport, ensuring seamless travel throughout their visit.

Rooms

The resort offers spacious and individually furnished rooms featuring free Wi-Fi, minibars, and LCD TVs with Sky channels. Each room is designed with Baroque style adornments crafted by local artisans, enhancing the aesthetic appeal. Many rooms offer stunning views of the city, and premier amenities such as deep soaking bathtubs and soundproof walls ensure a comfortable stay.

Eat & Drink

Onsite dining at the resort includes a refined restaurant that serves exquisite cuisine complemented by a comprehensive wine list. Guests can enjoy a buffet breakfast featuring traditional Neapolitan pastries, cheeses, ham, and fresh fruit in a panoramic dining room overlooking Galleria Umberto. Additionally, a free aperitif with sparkling wine and snacks is served each afternoon, offering a casual yet sophisticated evening experience.

Leisure & Business

The resort features a variety of leisure options, including a terrace for relaxation and enjoying the city's atmosphere. Visitors can easily explore nearby attractions, such as Castel Sant'Elmo and Certosa di San Martino, both significant monuments in Naples. The hotel also provides a roundtrip airport shuttle and is close to several bars and restaurants in Borgo Marinari di Santa Lucia, enhancing the leisure experience for guests.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Room

Max:

2 persons

20 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Superior Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Naples1000 ft

Airports

Capodichino (NAP) 4.6 mi

Train

Naples Central Train Station 1.7 mi

Metro stations

Municipio1000 ft

Toledo1700 ft

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Spacious Room!

“The room was incredibly spacious with high ceilings, providing a comfortable and airy atmosphere.” view full review

Clean and Cozy

“The bathroom was kept spotless, making it a pleasant space to refresh after a day of exploring.” view full review

Delicious Breakfast!

“Breakfast offered a delightful selection of sweet pastries and fresh fruits that set a great tone for the day.” view full review

Charming Decor

“The artistic decor throughout the hotel added a unique charm to our stay, enhancing our overall experience.” view full review

General

No smoking on site
No parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Hiking

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Children

Cribs

Spa & Leisure

Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Mirror

Bathroom

Bathtub
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Galleria Umberto I, 83, Naples, Italy, 80132

Map view

Galleria Umberto I, 83, Naples, Italy, 80132

City landmarks

Church

Museo Cappella Sansevero

1.0 mi

Castle

Ovo Castle

4400 ft

Museums

Naples National Archaeological Museum

1.2 mi

Castle

Castel Sant'Elmo

1.4 mi

Via S. Gregorio Armeno

Via San Gregorio Armeno

1.2 mi

Church

Naples Cathedral

1.4 mi

Church

Museum Complex of St. Clare

3900 ft

Vico del Grottone 4 Zona Piazza Plebiscito

Galleria borbonica

4400 ft

Church

Gesu Nuovo Church

4000 ft

Church

Certosa e Museo di San Martino

1.5 mi

Square

Piazza dei Martiri

3900 ft

Museums

Museo PAN

4400 ft

Piazza Bellini

5200 ft

Piazza San Gaetano 68

Underground Naples

1.2 mi

Square

Church of San Domenico Maggiore

4800 ft

Church

Naples Cathedral

1.2 mi

Museums

National Museum of Capodimonte

2.0 mi

Museums

Museo dell'Opera Pia Purgatorio ad Arco

1.2 mi

Harbor

Molo Beverello

2500 ft

Via Benedetto Croce

Spaccanapoli

1.1 mi

Nearby

Square

Piazza del Plebiscito

1500 ft

Castle

Castel Nuovo

1500 ft

Mall

Galleria Umberto I

100 ft

Palace

Royal Palace of Naples

1000 ft

Broadway Theatre

San Carlo Theater

1100 ft

Museums

The Bourbon Tunnel

1600 ft

Square

Piazza Trieste e Trento

700 ft

Via Chiaia

1900 ft

Vico S. Anna di Palazzo

LAES - La Napoli Sotterranea

1400 ft

Church

Basilica Reale Pontificia San Francesco da Paola

1300 ft

Restaurants

Ke'Kafe

100 ft

Galleria Umberto I 25/26

Anna Bellavita

200 ft

Galleria Umberto I 1/71

Trattoria del Golfo

500 ft

Via Santa Brigida 56 Angolo Con Via Verdi

Pizzeria Brandi

1400 ft

Salita Sant'Anna di Palazzo 1/2

Caffetteria Umberto

200 ft

Galleria Umberto I 15/16

Ciro a Santa Brigida

500 ft

71/73 Via Santa Brigida

Mammina A Santa Brigida

400 ft

Via Santa Brigida 65 adiacente Galleria Umberto

Casa Viscardi

500 ft

Via Santa Brigida 57/59

San Carlo 17

400 ft

Via San Carlo 17

Da Ciro

400 ft

Via S.Brigada 71-73-74

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Unique setting

Spacious rooms

High noise level

Cold service

8.4/10

Great

Rooms

6.6

Location

8.9

Service

6.2

Dining

7.3

James

United States of America, January 2025

7.0/10

My experience at this hotel was quite mixed. While it boasts an amazing central location that’s perfect for exploring Naples, the room I initially stayed in was disappointing and noisy, especially with kids playing outside. The service was lacking, with unresponsive staff during issues. However, the new room was certainly better, featuring unique art. The breakfast was delightful with a great selection. Overall, it has its charm but requires improvements in noise control and customer service.

Rooms

5.0

The room I initially stayed in had issues with noise and maintenance, but the new room I switched to was much better, although it overlooked a loud area.

Service

5.0

The service was hit or miss; some staff were helpful, but others were indifferent, especially during complaints.

Location

10.0

This hotel is situated right in the heart of the city, making it incredibly easy to walk to various attractions and restaurants.

Dining

9.0

Breakfast was a highlight with a wonderful variety of options, including pastries and fresh coffee that I looked forward to every morning.

Facilities

7.0

The hotel had a unique atmosphere with artistic decorations, but some facilities, like the elevator, felt outdated.

Marcus

United States of America, December 2024

9.4/10

Hotel Art Resort Galleria Umberto is truly a gem in the heart of Naples. The blend of historical elegance with artistic charm made my stay wonderfully unique. The rooms were spacious and comfortable, and the breakfast selection was delightful. However, it's worth noting that the elevator is quite small and takes some getting used to. Overall, the experience felt special, and I can’t wait to return.

Rooms

9.0

The rooms were spacious, beautifully decorated, and comfortable, offering a lovely atmosphere to relax in.

Service

10.0

The staff was exceptionally professional and genuinely eager to help, making me feel welcomed throughout my stay.

Location

10.0

Located within the stunning Galleria Umberto, the hotel is perfectly positioned for exploring central Naples.

Dining

10.0

Breakfast was a highlight, featuring a superb selection of Italian pastries, cheeses, and fresh fruits, all served in a lovely setting.

Facilities

8.0

The hotel's unique historic lift adds a quirky charm, though it requires some patience due to its size.

Juliet

United Kingdom, October 2024

7.2/10

Rooms

Service

Location

Dining

Facilities

Evelyn

United Kingdom, October 2024

6.8/10

Although the hotel has a charming location within the Galleria Umberto and features comfortable rooms, my stay was marred by excessive noise from outside and unsatisfactory service. The breakfast was decent, but I had expected more given the price. Overall, the hotel feels more like a good budget option rather than a luxurious stay.

Rooms

6.0

The room was spacious and comfortable with attractive high ceilings, but it also had a strong musty smell, making it feel a bit unwelcoming.

Service

5.0

Service was inconsistent; I appreciated the efforts of some staff members, but others were unhelpful and dismissive, particularly during check-in.

Location

9.0

The hotel's location is fantastic, right in the heart of Naples, making it extremely convenient to explore shops and restaurants.

Dining

7.0

Breakfast had a good variety of options, including pastries and fruits, though it didn't feel exceptional.

Facilities

7.0

The facilities were standard, but I found the quirky elevator entertaining, even if it required coins.

Ava

United Kingdom, September 2024

7.0/10

My stay at this hotel was a mix of highs and lows. The location in Galleria Umberto is a gem, surrounded by charm and history, and the rooms were quite spacious and artistic. The staff was mostly friendly and eager to help. However, the noise from kids playing late into the night was frustrating, and the bathroom facilities in my original room were subpar, which definitely took away from the experience. Overall, while the hotel has potential, it needs to address some serious issues to live up to its claims of luxury.

Rooms

6.0

The rooms were spacious with an artistic touch, though my initial room had maintenance issues.

Service

7.0

Some staff were helpful, but there were inconsistencies with responsiveness, especially during issues.

Location

9.0

Being in Galleria Umberto offers a vibrant atmosphere and good accessibility to attractions.

Dining

7.0

The breakfast included a decent selection, but there was room for improvement.

Facilities

6.0

The hotel's facilities were a bit basic but functional. The quirky elevator was a unique touch.

Luna

United Kingdom, September 2024

5.6/10

I had a rather disappointing experience at the hotel, particularly considering its luxury claims. The rooms showcased some lovely decor, but significant maintenance issues and a noisy environment made my stay less enjoyable. The service was inconsistent, with a mix of helpful and unhelpful staff. On the bright side, the atmosphere within the Galleria Umberto is charming, and the breakfast was quite nice, though it could use more variety.

Rooms

5.0

The room had beautiful decor with painted ceilings and marble floors, but it fell short on maintenance, with mould in the bathroom and broken curtains.

Service

5.0

While some staff were friendly and accommodating, others lacked customer service skills, making interactions frustrating at times.

Location

7.0

The hotel is located in a vibrant area within the Galleria Umberto, granting easy access to various attractions but also subjecting guests to noise from outside.

Dining

7.0

Breakfast was a nice experience, with a decent variety of options, but the service lacked warmth.

Facilities

5.0

The facilities were okay, but the noise level and some issues like the elevator not always functioning present challenges.

United States of America, August 2024

6.6/10

The hotel has a unique charm being located in the Galleria Umberto I, and the rooms offer spacious comfort with artistic decor. However, the noise from the mall can be disruptive, and the breakfast selection is rather limited for a four-star hotel. Overall, the experience was a mixture of highs and lows, particularly regarding the noise levels and dining options.

Rooms

6.0

My room was spacious and beautifully decorated, but it had a strong damp smell and was extremely loud due to the noise from the mall.

Service

7.0

The staff were friendly and eager to help, but the service during breakfast could use some improvement.

Location

8.0

Perfectly located within the Galleria, surrounded by shops and restaurants, but the surrounding area felt a bit uninviting at times.

Dining

5.0

The breakfast was respectable but lacked variety, featuring mainly pastries and some fruits.

Facilities

7.0

The quirky coin-operated elevator was a fun addition, though it was a bit inconvenient having to hunt for coins.

Michael

United States of America, August 2024

9.0/10

My stay at Hotel Art Resort Galleria Umberto in Naples was a delightful experience. The hotel's location is perfect for exploring the city, and the ambiance is charming with its artistic decor. However, the noise from the Galleria can be bothersome at times, and the hot water issues were disappointing. Overall, I felt it offered good value for the price, especially considering the quality of the breakfast.

Rooms

9.0

The rooms were spacious, very clean, and adorned with lovely artwork. I particularly enjoyed my balcony that overlooked a side street, offering a great spot to relax.

Service

9.0

The staff were incredibly kind and helpful, especially when I needed assistance with booking a ticket for the Teatro San Carlo. They made me feel welcomed and supported throughout my stay.

Location

10.0

The hotel is situated in the heart of Naples, right in the historic Galleria Umberto, which made it easy to access various attractions, shops, and restaurants.

Dining

9.0

Breakfast was just perfect, offering a fine selection of Italian pastries, fresh fruit, and cold cuts, all enjoyed in a lovely setting overlooking the Galleria.

Facilities

8.0

The facilities offered everything I needed, including an efficient air conditioning system that made my stay comfortable during warm days.

Martha

United States of America, July 2024

6.8/10

My experience at this hotel was quite mixed. On one hand, I appreciated the beautiful and unique setting within the historic Galleria, complemented by spacious rooms with lovely high ceilings. However, the noise level from outside, especially the sounds of children playing soccer in the evenings, detracted from the overall comfort. While I found the breakfast to be varied and enjoyable, the hotel did not live up to the luxury promises made in their advertising.

Rooms

7.0

The rooms were spacious with high ceilings and comfortable, but faced significant noise issues from the Galleria.

Service

5.0

While some staff were genuinely helpful, the reception service was often cold and unhelpful when I sought assistance.

Location

8.0

The hotel is centrally located in the Galleria, which provides great access to various attractions, but the noise can be intrusive.

Dining

7.0

The breakfast was quite decent, offering a range of sweet pastries, fruits, and hot options that I enjoyed each morning.

Facilities

6.0

The unique coin-operated elevator added an interesting touch, though the lift was quite small and could be inconvenient at times.

Unique setting

High noise level

John

United Kingdom, July 2024

6.2/10

Despite the beautiful artistic decorations and an ideal central location, my experience at this hotel was marred by noise disturbances and less-than-ideal service. The rooms were comfortable but not soundproof, leading to a frustrating sleep quality. The dining options were lacking, though the breakfast setting had great potential. Overall, I expected better based on the hotel's luxury claims, but it fell short in several areas.

Rooms

6.0

The room I had was comfortable and offered a splendid view of the Galleria, but the noise from outside, especially from children playing, often made it hard to sleep. Unfortunately, it also had a musty smell and the bed wasn't very comfortable.

Service

5.0

While some of the staff were friendly, there were moments where service felt unprofessional, particularly in handling breakfast and a lack of follow-up on guest needs.

Location

9.0

The location in the heart of the Galleria was perfect for exploring Naples and accessing nearby attractions, making it a major plus for my stay.

Dining

5.0

Breakfast had a respectable variety but left a bit to be desired, particularly in terms of hot food options, making it somewhat disappointing.

Facilities

6.0

While the hotel had unique artistic features, the overall facilities were not up to the expectations of a luxury hotel.